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Scam Alert! "We'll Cut Off Your Number!" — TRAI Warns Against Fake Calls Threatening to Suspend Mobile Services

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If you've recently received a call claiming your mobile number will be deactivated due to fraudulent activity — don’t panic. This is most likely a scam. The Telecom Regulatory Authority of India (TRAI) has issued a clear warning against such deceptive calls, which are part of a rising wave of cyber fraud targeting mobile phone users across the country.

Here’s everything you need to know about this new form of scam, how to identify it, and — most importantly — how to protect yourself.

⚠️ Fake Threats on the Rise: What's Happening?

Scammers are calling users and pretending to be government officials or TRAI representatives, falsely claiming that the recipient’s number has been flagged for illegal or suspicious activity. They threaten to deactivate the number, often adding that it’s been used in crimes or financial fraud.

The intention? To instill fear, push users into revealing sensitive information, or worse — extract money.

📢 TRAI's Official Statement

TRAI has categorically stated that:

  • It does not suspend mobile numbers.

  • It never calls or messages users to demand money or issue threats.

  • Any such communication is fake and should be treated as a red flag.

According to TRAI, only licensed telecom operators such as Jio, Airtel, Vi, or BSNL are authorized to communicate with users regarding number validity, billing, or service issues — not TRAI directly.

🚨 Red Flags to Watch Out For

Here are common signs that the call or message you're receiving is fraudulent:

  • The caller claims to be from TRAI or another government body.

  • They say your number is involved in illegal activity.

  • They threaten to suspend or block your SIM.

  • They ask for personal details like Aadhaar, bank info, or OTPs.

  • They demand an immediate payment or ask you to install suspicious apps.

If any of these happen — disconnect immediately.

🛡️ How to Stay Safe from These Mobile Scams
  • Don’t Share Personal Information
    Never provide OTPs, bank details, or Aadhaar information over the phone.

  • Verify with Your Telecom Provider
    If you receive a suspicious call, contact your mobile service provider (Jio, Airtel, Vi, etc.) for clarification.

  • Use the Right Portals for Reporting

    • Report scam calls and messages on TRAI’s Sanchar Saathi portal:

    • Lodge cyber complaints at:

    • Call the Cyber Crime Helpline: 1930

  • Spread Awareness
    Inform your family, friends, and especially elderly relatives who may be more vulnerable to such threats.

  • 📌 Important Reminder

    These fraudsters are becoming more sophisticated by the day — impersonating officials, using scare tactics, and exploiting fear. But with awareness and quick action, you can stay one step ahead and protect your mobile identity.

    So the next time someone says “Your number will be disconnected!”, don’t get scared — get smart.

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